Rental policies
Know what to expect.
These are our general rental and move-out policies. Your rental agreement contains the terms that apply to your rental.
Starting your rental
Call (231) 670-9150 or email [email protected] to ask about a unit. An inquiry does not confirm a reservation. Rentals require approval and a rental agreement. Access begins after the required initial rent and deposit are confirmed paid.
Contact us for current monthly rates and availability. We confirm the unit, rental rate and required initial payment before you rent.
Rent, deposit and access
The deposit normally equals one month’s rent and is separate from your first rent payment. We will confirm the deposit required for your rental. Regular monthly rent is due on the 1st. Your rental agreement identifies your rate and applicable charges.
Approved customers have access to their units 24 hours a day, every day. Please call or email for office assistance.
Cancellation and move-out
No advance move-out notice is required. Contact us with your move-out date so we can confirm that the unit is empty and inspect it. If you arrange a final rental period with us in advance, we will confirm the applicable final rent.
Paid monthly rent is not refunded. Cancelling or moving out does not remove monthly rent that is already due. Contact us if you believe a charge needs to be reviewed.
Charges and deposit refunds
Damage, cleaning and excess-day charges are applied to the unused deposit held for that unit first. If those charges exceed the deposit, you are responsible for the remaining amount. The deposit is not applied to unpaid rent.
Any deposit remaining after applicable charges becomes eligible for refund after we confirm that the unit is vacant, its inspection is acceptable and your account is settled. Contact us about a deposit review or refund. Your rental agreement contains the terms that apply to your rental.